Account Deletion

Kramaly is an enterprise platform by VJPSUTRA PRIVATE LIMITED. If you would like to request deletion of your account and associated data, please follow the steps outlined below. As an enterprise platform, account management is controlled by your employer organization. Individual account deletion requests must be verified and processed in accordance with organizational and legal requirements.

To request deletion of your account and data, please follow these steps: Step 1: Send an Email Send an email to support@kramaly.com with the subject line "Account Deletion Request". Step 2: Include Required Information In your email, please include: • Your registered email ID • Your organization name • Employee ID (if available) • Reason for deletion request (optional) Step 3: Verification Our team will verify your identity and account ownership. We may contact you for additional verification if needed. Step 4: Processing Upon successful verification, we will process your request within 7 working days.

Upon approval of your account deletion request, the following data will be permanently deleted: Personal Account Data: • Login credentials (username, password, authentication tokens) • Profile information (name, email, phone number) • Profile photo • Personal preferences and settings • Device tokens and session data User-Generated Content: • Personal notes and comments • Draft submissions • Saved preferences This data will be irreversibly removed from our active systems and cannot be recovered after deletion.

Certain records may be retained for a limited period as required by organizational or legal obligations: Attendance Records: • Attendance punch logs • Location data associated with attendance • Attendance verification photos • Time and attendance reports Financial & Compliance Records: • Expense submissions and approvals • Transaction history • Audit logs • Compliance-related documentation Legal Retention: These records may be retained for periods required by: • Labor laws and employment regulations • Tax and financial compliance requirements • Organizational record-keeping policies • Legal or contractual obligations Retention Period: Retained data will be kept only for the minimum period required by applicable laws and organizational policies, typically ranging from 3 to 7 years depending on the record type and jurisdiction. Data Anonymization: Where possible, retained records will be anonymized to remove personally identifiable information while preserving compliance and audit requirements.

Enterprise Platform: Kramaly is an enterprise platform where your employer organization (tenant administrator) controls user accounts and data access. Employer Approval: Account deletion requests may require approval from your employer organization, especially if: • You are currently employed by the organization • There are pending workflows or approvals • Organizational policies require retention of employment records Alternative Options: If you are still employed, consider these alternatives: • Request account deactivation instead of deletion • Contact your organization's HR or IT administrator • Request data access or correction instead of deletion Post-Employment: If your employment has ended, account deletion requests are typically processed more quickly, subject to legal retention requirements.

For account deletion requests or questions about data deletion, please contact: Email: support@kramaly.com Subject Line: "Account Deletion Request" Company Information: VJPSUTRA PRIVATE LIMITED Greater Noida West, Uttar Pradesh, India Website: https://kramaly.com Company Website: https://vjpsutra.com Response Time: We aim to respond to all account deletion requests within 7 working days. You will receive confirmation once your request has been processed. Additional Assistance: For questions about data retention policies or organizational data handling, please contact your employer's administrator or HR department.